Internet Safety Helplines: Exploratory Study First Findings
Study details
| Year: | 2015 |
| Scope: | Multinational |
| Countries: | Belgium; Ireland; Malta; Romania |
| Methodology: | Empirical research – Mixed methods |
| Methods of data collection: | Interview; Focus group; Survey |
| Researched Groups: | Other practitioners working with children; Policymakers and regulators |
| Funder: | European Schoolnet |
| Funder Types: | European Union / Commission |
| Informed Consent: | Consent not mentioned |
| Ethics: | Ethical considerations not mentioned |
| URL: | https://www.betterinternetforkids.eu/en-GB/policy/insafe-inhope |
| Data Set Availability: | Not mentioned |
Goals
The research focused on four main research questions:
RQ1: What are the main services that helplines provide?
RQ2: How do helplines measure the impact and effectiveness of their work?
RQ3: What are the key emerging issues and challenges that helplines are dealing with?
RQ4: What strategies should helplines employ to deal effectively with these issues and challenges?